Shipping policy

Processing Period (Time it takes to prepare your order)

• Typically 7-9 Business Days
• During Busy Season may take 12 - 20 Business days

Shipping Time (Time it takes for item to reach you once USPS has possession)

• First Class Mail: 3-5 Business Days
• Priority Mail: 1-2 Business Days

If you are concerned about your order, please email jerseybordercollars@gmail.com for assistance.

We do not accept cancellations under any circumstances! Please do not ask to cancel your order.

Package Return (JBC ships your order but USPS fails to deliver it as customer provided incorrect / undeliverable address)

• JBC reserves the right to refuse a refund / cancellation
• If you would like your order to be re-shipped to a different address, you will have to cover shipping costs to have your order re-shipped.